The Future of HR was a multi-year, multi-phase project to gather current and future expectations for HR in the face of rapidly approaching challenges, the profession’s ability to meet those…

Most training and assessment practices in remote work contexts remain grounded in traditional, on-site work models, which creates a gap between new work realities and existing human resource management practices.

This project illuminates the experiences of employees navigating disability, either directly or as caregivers, and identify the human resources (HR) practices that support or hinder their inclusion in the workforce.

The future for older workers will be shaped less by demography itself and more by choices made today: about job design, skills, health, care, and how technology is deployed.

Most middle managers want to lead well and build teams where people feel included, trusted, and able to do their best work. The problem is that most managers simply haven’t…

Explore how two innovative learning approaches—first-person perspective, “point-of-view” (POV) storytelling and AI-powered conversational tools—can transform workplace dynamics in healthcare settings.

Technology can be designed and deployed to achieve different automation purposes, which also have different implications for job design and quality. This project will leverage a large-scale survey of UK…

Despite their growing ranks and crucial role, home care workers are often undervalued, underpaid, unrecognized, and isolated. Adding AI to their role could make work better, or worse.

This project seeks to identify the ways that leaders, especially those working in museums, can support and build trust even when working through contentious issues.